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Archivists need to reconsider and develop new approaches to the important issue of the use of archival material. Six approaches to this challenge are suggested and discussed: developing better means of tracking research use; improving procedures for interpreting and reporting on that use; promoting increased research use; emphasizing use as a means of garnering program support; reaching out to the user community for assistance in dealing with certain archival issues; and expanding the concept of reference service to a broader notion of researcher service or public service.
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