Diversity management in Vietnam's hospitality industry

Matthew H. T. Yap · Elizabeth M. Ineson

7 citations0/0 files storedJournal of Human Resources in Hospitality & Tourism

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Hospitality and Tourism Education Gender Diversity and Inequality Global and Cross-Cultural Management

Abstract

This study aims to identify and analyze Vietnamese hospitality students' perceptions of and willingness to employ diversity management in their future workplaces. A total of 273 students, selected purposively from two Vietnamese universities, participated in this research. Five dimensions of diversity management emerged via principal component analysis. Although Vietnamese hospitality students' perceived diversity management positively, they appeared reluctant to employ diversity management in their workplaces in the future. The outlook for the Vietnamese hospitality industry appears to be less than positive with respect to reforming manpower management practices to strengthen their competitive advantage in Asia. This study recommends Vietnamese universities include diversity management in their business curriculum.

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2003Research Methods for Business Students 1974An Index of Factorial Simplicity 2022Business Research Methods 1999A Handbook of Human Resource Management Practice 2011Business Research Methods 2009Armstrong's Handbook of Human Resource Management Practice 2009An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry 2009Managing diversity through human resource management: an international perspective and conceptual framework

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