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Defining service innovation: A review and synthesis · Study

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ArticleDefining service innovation: A review and synthesis

Lars Witell2016

OA

Articlegreen2016

Defining service innovation: A review and synthesis

Lars Witell · Hannah Snyder · Anders Gustafsson · Paul W. Fombelle · Per Kristensson

404 citations·0/0 files stored·Journal of Business Research

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Service and Product Innovation Customer Service Quality and Loyalty Innovation and Knowledge Management

Abstract

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Citations in this library

Stored only when both papers are in the corpus — 404 citations exist upstream.

References

2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review 1984Sectoral patterns of technical change: Towards a taxonomy and a theory 1985Innovation and Entrepreneurship 2002Content Analysis in Mass Communication: Assessment and Reporting of Intercoder Reliability 2015Service Innovation: A Service-Dominant Logic Perspective1 1997Innovation in services 2007The text mining handbook: advanced approaches in analyzing unstructured data 2010Moving Forward and Making a Difference: Research Priorities for the Science of Service

Cited by

2019R&D internationalization and innovation: A systematic review, integrative framework and future research directions 2018Service robots: value co-creation and co-destruction in elderly care networks 2018Creating and capturing value from Big Data: A multiple-case study analysis of provider companies 2018The central role of knowledge integration capability in service innovation-based competitive strategy 2017Upframing Service Design and Innovation for Research Impact 2023The Science of Literature Reviews: Searching, Identifying, Selecting, and Synthesising 2017A bricolage perspective on service innovation 2020Promoting China’s Inclusive Finance Through Digital Financial Services

Details

Year2016

Typearticle

Published2016-01-20

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations404

Files0 public / 0

ShelfService and Product Innovation

Identifiers

doi10.1016/j.jbusres.2015.12.055

openalex_workW2279438569

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