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Modeling the Profitability of Customer Relationships: Development and Impact of Barclays de Zoete Wedd’s BEATRICE
16 references·1 citing·39 second hop
Modeling the Profitability of Customer Relationships: Development and Impact of Barclays de Zoete Wedd’s BEATRICE (1992)Modeling the Profitability of Customer Re…Sustaining IT Advantage: The Role of Structural Differences (1991)Sustaining IT Advantage: The …The New Performance Challenge: Measuring Operations for World-Class Competition (1990)The New Performance Challenge…London’s Big Bang: A Case Study of Information Technology, Competitive Impact, and Organizational Change1 (1990)London’s Big Bang: A Case Stu…In Search of Sustainability: Reaping Long-Term Advantage from Investments in Information Technology (1990)In Search of Sustainability: …The Validity of Idiographic Research Explanations (1989)The Validity of Idiographic R…The management control function (1989)The management control functi…An evaluative framework for research on the performance effects of information technology investment (1989)An evaluative framework for r…A Scientific Methodology for MIS Case Studies (1989)A Scientific Methodology for …The management control function (1988)The management control functi…Measure Costs Right: Make the Right Decisions (1988)Measure Costs Right: Make the…Creating Competitive Advantage With Interorganizational Information Systems (1988)Creating Competitive Advantag…Relevance Lost: The Rise and Fall of Management Accounting (1987)Relevance Lost: The Rise and …Management Information Systems (1986)Management Information SystemsInformation systems for sustainable competitive advantage (1986)Information systems for susta…Decision Analysis: Introductory Lectures on Choices Under Uncertainty. (1969)Decision Analysis: Introducto…Decision Analysis: Introductory Lectures on Choices Under Uncertainty. (1969)Decision Analysis: Introducto…Relationships in business‐to‐business marketing – how is their value assessed? (1999)Relationships in business‐to‐…The information system as a competitive weapon (1984)Information Technology and Corporate Strategy: A Research Perspective (1986)An Empirically Derived Model for the Adoption of Customer‐based Interorganizational Systems* (1993)Implementation of Electronic Data Interchange: An Innovation Diffusion Perspective (1994)Power and Trust: Critical Factors in the Adoption and Use of Electronic Data Interchange (1997)Experimental and Quasi-Experimental Designs for Research (1963)Case Study Research: Design and Methods (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Electronic Mail as the Medium of Managerial Choice (1994)Successfully completing case study research: combining rigour, relevance and pragmatism (1998)Action design research (2011)Transaction-Cost Economics: The Governance of Contractual Relations (1979)A Model of Users’ Perspective on Change: The Case of Information Systems Technology Implementation1 (1991)An Information Company in Mexico: Extending the Resource-Based View of the Firm to a Developing Country Context (1998)The long-term effect of digital innovation on bank performance: An empirical study of SWIFT adoption in financial services (2017)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Qualitative Data Analysis: A Sourcebook of New Methods (1986)A Social Process Model of User-Analyst Relationships (1992)CASE SURVEY METHODOLOGY: QUANTITATIVE ANALYSIS OF PATTERNS ACROSS CASE STUDIES. (1993)Generalizing from Research Findings: The Merits of Case Studies (2013)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)IT competency and firm performance: is organizational learning a missing link? (2003)Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 (2004)Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005)External Control of Organizations: Resource Dependence Perspective (2011)Towards a dynamic theory of strategy (1991)Building Process Theory with Narrative: From Description to Explanation (1999)Performance measurement system design: developing and testing a process‐based approach (2000)Designing performance measures: a structured approach (1997)A theoretical framework for analyzing the dimensions of manufacturing flexibility (1999)A framework of the factors affecting the evolution of performance measurement systems (2002)Performance measurement system design (1995)The impact of supply chain integration on performance: A contingency and configuration approach (2009)The Economic Theory of Agency: The Principal's Problem. (1973)The Framing of Decisions and the Psychology of Choice (1981)Prospect theory: An analysis of decision under risk (1988)Coping with Uncertainty: A Naturalistic Decision-Making Analysis (1997)The antecedents and consequents of user perceptions in information technology adoption (1998)The irrelevance of inference: a decision-making approach to the stochastic evaluation of health care technologies (1999)
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References

  • 1987Relevance Lost: The Rise and Fall of Management Accounting3,169 cited
  • 1969Decision Analysis: Introductory Lectures on Choices Under Uncertainty.1,928 cited
  • 1989A Scientific Methodology for MIS Case Studies1,316 cited
  • 1988Measure Costs Right: Make the Right Decisions1,061 cited
  • 1969Decision Analysis: Introductory Lectures on Choices Under Uncertainty.960 cited
  • 1991Sustaining IT Advantage: The Role of Structural Differences915 cited
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  • 1988Creating Competitive Advantage With Interorganizational Information Systems667 cited
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  • 1990In Search of Sustainability: Reaping Long-Term Advantage from Investments in Information Technology175 cited
  • 1990London’s Big Bang: A Case Study of Information Technology, Competitive Impact, and Organizational Change1

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157 cited
  • 1986Management Information Systems84 cited
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    • 1999Relationships in business‐to‐business marketing – how is their value assessed?26 cited