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Two Way Communication Retrial Queues with Balanced Call Blending · Study

WorkTwo Way Communication Retrial Queues with Balanced Call Blending

Tuan Phung-Duc2012

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Workgreen2012

Two Way Communication Retrial Queues with Balanced Call Blending

Tuan Phung-Duc · Wouter Rogiest

15 citations·0/0 files stored·Lecture notes in computer science

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Advanced Queuing Theory Analysis Petri Nets in System Modeling Age of Information Optimization

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References

1999Introduction to Matrix Analytic Methods in Stochastic Modeling 1997Retrial Queues 2008Retrial Queueing Systems 2008Retrial Queueing Systems: A Computational Approach 2002Queueing Models of Call Centers: An Introduction 2003Queueing model for call blending in call centers 1990Single line queue with repeated demands 2005Markov chain models of a telephone call center with call blending

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2014Retrial queues with balanced call blending: analysis of single-server and multiserver modelarticle · 12 shared references 2014AN EFFICIENT METHOD FOR PERFORMANCE ANALYSIS OF BLENDED CALL CENTERS WITH REDIALarticle · 8 shared references 2012Markovian retrial queues with two way communicationarticle · 7 shared references 2014Two-way communication retrial queues with multiple types of outgoing callsarticle · 7 shared references 2019Retrial Queueing Models: A Survey on Theory and Applicationspreprint · 7 shared references 2011A matrix continued fraction approach to multiserver retrial queuesarticle · 6 shared references

Details

Year2012

Typeother

Published2012-01-01

VenueLecture notes in computer science

ISSN-L0302-9743

Languageen

Citations15

Files0 public / 0

ShelfAdvanced Queuing Theory Analysis

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doi10.1007/978-3-642-30782-9_2

openalex_workW2301345754

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