Designing for Technology Acceptance in an Ageing Society through Multi-stakeholder Collaboration

Abstract

Among the European countries, the Dutch retirement system is often considered as one of the best. However, as the baby boomer generation enters the retirement age, this situation changes. The increasing ageing phenomenon has presented tremendous challenges on economic prospects and societal wellbeing. Soon, there will be more retirees than the workers. There won’t be enough money to provide care up to the current standards for all the pensioners. This means that seniors need to live independently in their own houses longer than they used to. This calls for new means of providing care – mainly over distance and with use of technology. This, however, becomes a problem for the non-tech savvy elderly. In this paper, we describes a case study that designs for technology acceptance in a multi-stakeholders collaboration setting to support elderly people to accept the use of an e-homecare system.

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