Articlebronze2012

A Case Study on Quality Function Deployment (QFD)

69 citations0/0 files storedIOSR Journal of Mechanical and Civil Engineering

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Quality Function Deployment in Product Design Management Systems and Quality Improvement Product Development and Customization

Abstract

Quality Function Deployment (QFD) was conceived in Japan in the late 1960's, and introduced to America and Europe in 1983.This paper will provide a general overview of the QFD methodology and approach to product development.Once familiarity with the tool is established, a real-life application of the technique will be provided in a case study.The case study will illustrate how QFD was used to develop a new tape product and provide counsel to those that may want to implement the QFD process.Quality function deployment (QFD) is a "method to transform user demands into design quality, to deploy the functions forming quality, and to deploy methods for achieving the design quality into subsystems and component parts, and ultimately to specific elements of the manufacturing process."

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References

1989The management and control of quality 1998How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment 2012Quality function deployment 2002Quality function deployment: A literature review 1995Quality Function Deployment: How to Make QFD Work for You 2002Quality Function Deployment: A Comprehensive Review of Its Concepts and Methods 2000Methods and techniques to help quality function deployment (QFD)1991Quality Function Deployment

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2018The use of QFD method advantages and limitation 2023An Integrated Data-Driven Procedure for Product Specification Recommendation Optimization with LDA-LightGBM and QFD 2018Integrating Kano’s Model into Quality Function Deployment for Product Design: A Comprehensive Review 2023Implementing quality function deployment using service quality and Kano model to the quality of e-learning 2022Developing design guidelines for university campus in hot climate using Quality Function Deployment (QFD): the case of the University of Sharjah, UAE

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