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Reference Collegiality: (1991)Reference Collegiality:Reference Service in the Context of Library Culture and Collegiality: Tools for Keeping Librarians on the Same (Fast Flipping) Pages (2004)Reference Service in the Cont…A Product of Social Interaction: Tag-Team Reference and Workplace Relationships (2004)A Product of Social Interacti…No Contest: The Case against Competition (1988)Cooperation, the basis of sociability (1991)From coworkers to friends: The development of peer friendships in the workplace (1998)Cooperation and Competition at the Reference Desk (2001)From Service Analysis to Staff Development: A Reference Desk Gap Analysis at a Community College (2016)
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  • 2004Reference Service in the Context of Library Culture and Collegiality: Tools for Keeping Librarians on the Same (Fast Flipping) Pages4 cited
  • 2004A Product of Social Interaction: Tag-Team Reference and Workplace Relationships1 cited

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