Knowledge Management for Downstream Supply Chain Management of Indian Public Sector Oil Companies

Abstract

Supply chain management is a complex process involving many processes in oil industry. Managing these processes is a challenging task in itself. Our focus is on Indian public sector oil companies, its processes and stakeholders throughout India especially the customers, retailers and depot managers. Our study will find whether Knowledge Management is helpful for these companies for improving its processes, better decision making and formulating a short and long-term strategy for business.

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