Alternatives in Dispute Processing: Litigation in a Small Claims Court

Abstract

Social life is inevitably conflictual. Conflict occurs as individuals with different interests, goals, problems and perspectives seek to achieve a maximum share of the values which any society provides. Yet, the inevitability of conflict does not mean that its occurrence is welcomed. In fact, generally the opposite is true. Conflict, once it occurs, is difficult to end. Resolution is elusive because conflicts transform themselves almost as quickly as they can be defined and strategies for dealing with them developed. Nevertheless, in every society there is a wide range of techniques and procedures available to deal with disputes.

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