The role of simulation software in enhancing students' academic performance: a restaurant management case

Abstract

With the advance of learning technologies, computerised simulations are finding a more prominent place in the learning environment. Previous research has shown the usefulness of internet-based hospitality simulations and the positive effect they have on the course performance. This study demonstrates that the use of computerised simulations has a positive impact on student's performance. Results indicated that students who used 'Pro-Sim' restaurant management simulation software had a 3% higher average test scores in a restaurant management course compared to students who took a traditional course model without a computerised simulation module. Another finding was that students' perception scores of overall teaching effectiveness for the instructor has improved when simulation was implemented.

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