Employee performance management and development within the regional hospitals in the KwaZulu-Natal Department of Health

Wellington B. Zondi · Thokozani Ian Nzimakwe · Vannie Naidoo · Elias Munapo

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Employee Performance and Management Healthcare Quality and Management Human Resource and Talent Management

Abstract

The research was conducted within the Regional hospitals of the KwaZulu-Natal Department of Health.The study was motivated by the fact that regional hospitals provide specialised public health services yet are perceived by the general public to be struggling in the area of service delivery, motivating the question of whether their performance is being properly managed or not.The research involved 439 respondents from 8 of the 14 Regional Hospitals in the KwaZulu-Natal Province.The research instrument that was used was a self-administered questionnaire comprising 35 questions arranged in the form of a Likert Scale.The literature review provides an

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