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References

1996Kvalitativa studier i teori och praktik205 cited
2005ITIL as Common Practice Reference Model for IT Service Management: Formal Assessment and Implications for Practice166 cited
2007Foundations of IT Service Management Based on ITIL V3154 cited
2005Forskningsmetoder i socialt arbete53 cited

Cited by

2010Agile Governance in Information and Communication Technologies: Shifting Paradigms27 cited
2009ChangeLedge: Change design and planning in networked systems based on reuse of knowledge and automation23 cited
2013IT Governance and its Impact on the Usefulness of Accounting Information Reported in Financial Statements15 cited
2009A solution to support risk analysis on IT Change Management15 cited
2014Modeling business processes to generate artifacts for software development: a methodology11 cited

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