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Out of control: A self-control perspective on the link between surface acting and abusive supervision.

16 references·16 citing·43 second hopsampled

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References

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1984The Managed Heart: Commercialization of Human Feeling8,746 cited
2004High Self‐Control Predicts Good Adjustment, Less Pathology, Better Grades, and Interpersonal Success6,554 cited
1998Ego depletion: Is the active self a limited resource?5,308 cited
1998Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology.4,666 cited
2000CONSEQUENCES OF ABUSIVE SUPERVISION.3,803 cited
2000Emotional regulation in the workplace: A new way to conceptualize emotional labor.3,497 cited
1990Gender and leadership style: A meta-analysis.2,771 cited
1996Out of Control: Visceral Influences on Behavior2,609 cited
20088 Social Hierarchy: The Self‐Reinforcing Nature of Power and Status2,379 cited
2003WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY.2,283 cited
2010Ego depletion and the strength model of self-control: A meta-analysis.2,264 cited

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1998Threatened egotism, narcissism, self-esteem, and direct and displaced aggression: Does self-love or self-hate lead to violence?2,114 cited

1998Self-control as a limited resource: Regulatory depletion patterns.1,724 cited

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