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Waiting and queuing in the check-in hall: An ethnographic study of queuing and waiting for check-in services at Manchester Airport
0 references·3 citing·10 second hop
Waiting and queuing in the check-in hall: An ethnographic study of queuing and waiting for check-in services at Manchester Airport (2008)Waiting and queuing in the check-in hall:…Uncovering the silent language of waiting (2016)Uncovering the silent languag…Event‐based allocation of airline check‐in counters: a simple dynamic optimization method supported by empirical data (2016)Event‐based allocation of air…Deconstructing Expected Passenger Experience in Aiports (2014)Deconstructing Expected Passe…Naturalistic inquiry (1985)Qualitative research & evaluation methods (2002)Basics of Qualitative Research (3rd ed.): Techniques and Procedures for Developing Grounded Theory (2008)Applied Queueing Theory (1966)Structural results for the control of queueing systems using event-based dynamic programming (1998)Operational workforce planning for check-in counters at airports (2009)Sustainable Queuing-Network Design for Airport Security Based on the Monte Carlo Method (2018)Interviewing as qualitative research a guide for researchers in education and the social sciences (2006)The Experience Economy (2012)Digital Business Strategy: Toward a Next Generation of Insights (2013)
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  • 2016Uncovering the silent language of waiting19 cited
  • 2016Event‐based allocation of airline check‐in counters: a simple dynamic optimization method supported by empirical data12 cited
  • 2014Deconstructing Expected Passenger Experience in Aiports8 cited

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