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• 2010eGovernment Services Use and Impact through Public Libraries: Preliminary Findings from a National Study of Public Access Computing in Public Libraries22 cited
• 2022Making Space for Cultural Infrastructure: The Breakdown and Maintenance Work of Independent Movie Theaters During Crisis11 cited
• 2009Reference Classification— Is It Time to Make Some Changes?10 cited
• 2022Do public libraries impact local labour markets? Evidence from Appalachia9 cited
• 2023“We’re All Pretty Welcoming”: Inclusion of Children With Disabilities in Library Storytime Programs8 cited
• 2008Disparities in public libraries' service levels based on neighborhood income and urbanization levels : A nationwide study8 cited
• 2014Perspectives of Rural Librarians about the Information Behaviors of Children with Special Needs in the Southern and Central Appalachian Region: An Exploratory Study to Develop User-Centered Services7 cited
• 2022Rural Libraries as Resources and Partners for Outside Active Play Streets7 cited
• 2004Changes in Public Library Youth Services: A Content Analysis of Youth Services Job Advertisements7 cited
• 2023Reference in urban public libraries: current trends and future implications5 cited
• 2019Isn’t It Time for Youth Services Instruction to Grow Up? From Superstition to Scholarship4 cited
• 2023How Can We Better Serve Children with Disabilities? Public Library Accessibility Recommendations from Early Intervention Coordinators