The Contribution Of Organisational Climate To Employee Well-Being

Chengedzai Mafini

12 citations0/0 files storedJournal of Applied Business Research (JABR)

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Employee Performance and Management Job Satisfaction and Organizational Behavior Workplace Health and Well-being

Abstract

There is ample space for further human resource based research in the service industry sector in South Africa. For that reason, this study developed and tested a conceptual framework that linked employee well-being to four organisational climate factors; namely, manager-employee relationships, working conditions, remuneration and work allocation. An adapted six section structured questionnaire was administered to a conveniently recruited sample composed of 164 employees drawn from seven service industry enterprises located in Southern Gauteng, South Africa. Hypotheses were tested using regression analysis. All four organisational climate dimensions were statistically significant, implying that they predict employee well-being in the service industry. The results of this study may be used by managers in similar environments as either diagnostic tools or as a reference benchmark for strategic interventions in solving employee well-being related problems.

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References

2005Social Exchange Theory: An Interdisciplinary Review 1994Marketing Research: An Applied Orientation 2003Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies 2003Executive Compensation as an Agency Problem 1995Understanding Human Resource Management in the Context of Organizations and Their Environments 2001Reflections on the determinants of voluntary turnover 2006Charisma, positive emotions and mood contagion 2007Climate for Creativity: A Quantitative Review

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