Mechanisms to Support Informal Learning at the Workplace

Abstract

Knowledge and learning have become critical assets for most companies because of the swift socio-economic and technological changes. Traditional training and learning can not cope with the rising demand of information, because of the inflexibility in time and place, the irrelevance of the content, the unavailability of experts and the applicability at the workplace of what is learned. The need for new concepts is very much related to the discussion on formal and informal learning. Formal learning only counts for 20% of what people need to know to do their job well. The other 80 % is acquired by informal learning that takes place in the vicinity of the workplace.

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