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ABSTRACT A review of two areas of scholarship into the role of the mass media in crisis and/or disaster reveals a dichotomy. There is substantial research by scholars in a number of disciplines and by scholars in Journalism and Mass Communications. The two appear unaware of what each other is doing. Cross-referencing is rare. The scholarship shows that the media can play a critical role before, during and after such incidents. The media are essential, for example, for warnings to be effective and may be the single most important source of public information in the wake of a disaster. The scholarship also shows that media reports that distort what happens in a disaster and lead to misunderstandings. Failure by officials to issue a warning, for example, may be a result of the myth that people panic, a myth perpetuated by the media. Media scholarship also shows however that in one area where the media are often criticized they are not guilty as charged: the limited research available suggests many victims and relatives of victims welcome the presence of the media and do not see journalists as intruders.
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