Effects of Innovations with Regard to Cultural Services Across Cultural Institutions

Abstract

The changing environment in which cultural institutions operate prompts them not only to seek for new management methods but also to hone their existing services and implement new ones. Innovations in the services pro-vided by cultural institutions are, thus, an important issue from the practical perspective, as well as tending to be a significant scientific problem. The paper attempts to recognize effects produced by innovations in cultural institutions’ services. Drawn on the reference literature and empirical re-search, the key types of effects delivered by innovations in cultural services are identified. In essence, tremendous impact was reported in recipients’ increased satisfaction, enhanced quality of the offer and the institution’s image.

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