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Abstract Universal design is the notion of considering all potential users when designing places, information, communication, and other items, services, and policies. This book builds upon universal design concepts in its final chapters, which propose solutions to the barriers described in earlier chapters. This chapter starts this process by describing the origins and tenets of the universal design movement. Examples of basic principles of universal design include equitable use, flexibility in use, simple and intuitive use, and low physical effort in use.
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