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Fused latent models for assessing product return propensity in online commerce · Study

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ArticleFused latent models for assessing product return propensity in online commerce

Yanjie Fu2016

Article2016

Fused latent models for assessing product return propensity in online commerce

Yanjie Fu · Guannan Liu · Spiros Papadimitriou · Hui Xiong · Xiaolin Li · Guoqing Chen

28 citations·0/0 files stored·Decision Support Systems

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Customer churn and segmentation Supply Chain and Inventory Management Recommender Systems and Techniques

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References

2003Return on Marketing: Using Customer Equity to Focus Marketing Strategy 2008Optimal Pricing and Return Policies for Perishable Commodities 2010“Bricks and Clicks”: The Impact of Product Returns on the Strategies of Multichannel Retailers 1997Manufacturer's Return Policies and Retail Competition 2001Remote Purchase Environments: The Influence of Return Policy Leniency on Two-Stage Decision Processes 2009Are Product Returns a Necessary Evil? Antecedents and Consequences 1998Return policies and the optimal level of “hassle”2009The Option Value of Returns: Theory and Empirical Evidence

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2022The logistics service providers during the COVID-19 pandemic: The prominence and the cause-effect structure of uncertainties and risks 2021A systematic review of e-tail product returns and an agenda for future research 2020Role of Online Retailers’ Post-sale Services in Building Relationships and Developing Repurchases: A Comparison-Based Analysis Among Male and Female Customers 2022Online retailers’ platform-based Worry-Free-Shopping: Retailing strategy considering consumer valuation bias

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2021Understanding product returns: A systematic literature review using machine learning and bibliometric analysisreview · 11 shared references 2020How Does a Return Period Policy Change Affect Multichannel Retailer Profitability?article · 8 shared references 2020Return policy, No joke: An investigation into the impact of a retailer's return policy on consumers' decision makingarticle · 8 shared references 2017Managing Product Returns Within the Customer Value Frameworkchapter · 8 shared references 2019On the Profitability of Stacked Discounts: Identifying Revenue and Cost Effects of Discount Framingarticle · 8 shared references 2015Predicting Product Returns in E-Commerce: The Contribution of Mahalanobis Feature Extractionother · 8 shared references

Details

Year2016

Typearticle

Published2016-08-06

VenueDecision Support Systems

ISSN-L0167-9236

Languageen

Citations28

Files0 public / 0

ShelfCustomer churn and segmentation

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doi10.1016/j.dss.2016.08.002

openalex_workW2490570655

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