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As e-planning takes place in a complex and dynamic context, consisting of many stakeholders with a diversity of interests, it benefits from an evaluation approach that assists in the monitoring, supporting and provision of feedback. For this purpose, we have created a new approach to e-planning, called the Future-making assessment. It comprises a framework and a set of tools for the contextual analysis, mobilisation and nurturing of partnerships for collective action, in addition to an on-going monitoring and evaluation system. The aim of this chapter is to present and discuss the methodology of the Future-making assessment-approach (FMA) and its application in a case study on e-planning of services in the context of community development, in a Helsinki neighbourhood.
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