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Discovering Queues from Event Logs with Varying Levels of Information
12 references·1 citing·35 second hop
Discovering Queues from Event Logs with Varying Levels of Information (2016)Discovering Queues from Event Logs with V…Queue mining for delay prediction in multi-class service processes (2015)Queue mining for delay predic…Discovering Block-Structured Process Models from Event Logs Containing Infrequent Behaviour (2014)Discovering Block-Structured …Aligning observed and modeled behavior (2014)Aligning observed and modeled…Resource-aware business process management : analysis and support (2013)Resource-aware business proce…Repairing Event Logs Using Timed Process Models (2013)Repairing Event Logs Using Ti…Discovering Block-Structured Process Models from Event Logs - A Constructive Approach (2013)Discovering Block-Structured …A genetic algorithm for discovering process trees (2012)A genetic algorithm for disco…Process Mining: Discovery, Conformance and Enhancement of Business Processes (2011)Process Mining: Discovery, Co…Process Mining (2011)Process MiningService Engineering in Action: The Palm/Erlang-A Queue, with Applications to Call Centers (2006)Service Engineering in Action…Renewal processes of phase type (1978)Renewal processes of phase ty…On Queues in Heavy Traffic (1962)On Queues in Heavy TrafficTemporal Network Representation of Event Logs for Improved Performance Modelling in Business Processes (2017)Temporal Network Representati…Workflow mining: discovering process models from event logs (2004)The ProM Framework: A New Era in Process Mining Tool Support (2005)Process Mining Manifesto (2012)Scalable process discovery and conformance checking (2016)Automated Discovery of Process Models from Event Logs: Review and Benchmark (2018)Split miner: automated discovery of accurate and simple business process models from event logs (2018)Markov chains with applications in queueing theory, which have a matrix-geometric invariant probability vector (1978)Diffusion Approximation for an M / G / m Queue (1983)The caudal characteristic curve of queues (1984)The n/g/l finite capacity queue (1989)Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)An Eye into the Future: Leveraging A-priori Knowledge in Predictive Business Process Monitoring (2017)LSTM networks for data-aware remaining time prediction of business process instances (2017)Sharing Delay Information in Service Systems: A Literature Survey (2017)Workflow Patterns (2003)Business Process Management : Concepts, Languages, Architectures (2007)Extracting Event Data from Databases to Unleash Process Mining (2015)Mining local process models (2016)Directly Follows-Based Process Mining: Exploration & a Case Study (2019)Some Problems in the Theory of Queues (1951)The theory of queues with a single server (1952)The stability of a queue with non-independent inter-arrival and service times (1962)Approximation Methods for Queues with Application to the Fixed-Cycle Traffic Light (1965)Application of the Diffusion Approximation to Queueing Networks I: Equilibrium Queue Distributions (1974)Logarithmic asymptotics for steady-state tail probabilities in a single-server queue (1994)Handbooks in operations research and management science (1989)Service Management: Operations, Strategy, Information Technology (2003)Real-Time Delay Estimation in Overloaded Multiserver Queues with Abandonments (2009)Data-stories about (im)patient customers in tele-queues (2013)Managing Supply in the On-Demand Economy: Flexible Workers, Full-Time Employees, or Both? (2020)Business Process Management: A Comprehensive Survey (2013)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)Process mining in healthcare: A literature review (2016)Conformance checking based on multi-perspective declarative process models (2016)Replaying history on process models for conformance checking and performance analysis (2012)
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References

  • 2011Process Mining1,804 cited
  • 2011Process Mining: Discovery, Conformance and Enhancement of Business Processes1,725 cited
  • 2013Discovering Block-Structured Process Models from Event Logs - A Constructive Approach648 cited
  • 2014Discovering Block-Structured Process Models from Event Logs Containing Infrequent Behaviour458 cited
  • 1962On Queues in Heavy Traffic342 cited
  • 2014Aligning observed and modeled behavior206 cited
  • 2012A genetic algorithm for discovering process trees157 cited
  • 2015Queue mining for delay prediction in multi-class service processes123 cited
  • 2006Service Engineering in Action: The Palm/Erlang-A Queue, with Applications to Call Centers108 cited
  • 1978Renewal processes of phase type105 cited
  • 2013Repairing Event Logs Using Timed Process Models48 cited
  • 2013Resource-aware business process management : analysis and support30 cited

Cited by

  • 2017Temporal Network Representation of Event Logs for Improved Performance Modelling in Business Processes19 cited

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