Maturity and Metrics in Health Organizations Information Systems

Abstract

This chapter discusses the issues and choices that researchers and technicians should consider when adapting maturity models to healthcare organizations needs. It discusses the practical utilization of maturity models, including different maners of exploring a model’s usefulness. For a more complete understanding of maturity models and their applicability, the selection of criteria and processes of measurement, called metrics, is briefly reviewed in terms of indicators and daily procedures. Finally, some issues of management information systems security are briefly addressed, along with a note on measuring security assessment.

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