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Emotional Textual Analysis (ETA) analyzes the symbolic level of texts as a part of applied research and interventions. The method is based on the study of the association of dense words, words that convey most of the emotional components of texts. In this approach, language is thought of as an organizer of the relationship between the individual contributor of the text and his or her context, rather than as a detector of the individual’s emotions. A case example shows the use of ETA, with the assistance of specific software, in analyzing the interviews of the inhabitants of a city suburb with respect to their expectations of fulfillment and development in relation to perceived local opportunities.
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