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Exploring the locus of internal marketing
16 references·4 citing·32 second hop
Exploring the locus of internal marketing (2016)Exploring the locus of internal marketingProblems and Perspectives in Management (2019)Problems and Perspectives in …Strategic Management (2010)Strategic ManagementStrategic management a stakeholder approach (2010)Strategic management a stakeh…Reflective Interviewing: A Guide to Theory and Practice (2010)Reflective Interviewing: A Gu…Rethinking internal communication: a stakeholder approach (2007)Rethinking internal communica…Corporations, Stakeholders and Sustainable Development I: A Theoretical Exploration of Business–Society Relations (2005)Corporations, Stakeholders an…What Stakeholder Theory is Not (2003)What Stakeholder Theory is NotAvoid the four perils of CRM. (2002)Avoid the four perils of CRM.Advances in the internal marketing concept: definition, synthesis and extension (2000)Advances in the internal mark…STAKEHOLDERS, SOCIAL RESPONSIBILITY, AND PERFORMANCE: EMPIRICAL EVIDENCE AND THEORETICAL PERSPECTIVES. (1999)STAKEHOLDERS, SOCIAL RESPONSI…Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts (1997)Toward a Theory of Stakeholde…The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)The Stakeholder Theory of the…A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance (1995)A Stakeholder Framework for A…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Case Study Research: Design and Methods (1991)Case Study Research: Design a…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Internal marketing and organizational performance: A systematic review and future research agenda (2025)Internal marketing and organi…Internal marketing: a review and future research agenda (2021)Internal marketing: a review …Internal marketing, service quality and perceived customer satisfaction (2020)Internal marketing, service q…Fueling knowledge management processes in Chinese higher education institutes (HEIs): the neglected mediating role of knowledge worker satisfaction (2020)Fueling knowledge management …A theory of justice original editionA Stakeholder Approach to Corporate Social Responsibility: A Fresh Perspective into Theory and Practice (2007)Stakeholder Theory: Reviewing a Theory That Moves Us (2008)Managing for stakeholders, stakeholder utility functions, and competitive advantage (2009)External Control of Organizations: Resource Dependence Perspective (2011)The Nature of the Firm (1937)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Corporate Social Responsibility: A Theory of the Firm Perspective (2001)Corporate Social and Financial Performance: A Meta-Analysis (2003)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Misery Loves Companies: Rethinking Social Initiatives by Business (2003)A Three-Dimensional Conceptual Model of Corporate Performance (1979)The Social Responsibility of Business Is to Increase Its Profits (2007)ESG and financial performance: aggregated evidence from more than 2000 empirical studies (2015)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Theory Building From Cases: Opportunities And Challenges (2007)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)STAKEHOLDER MISMATCHING: A THEORETICAL PROBLEM IN EMPIRICAL RESEARCH ON CORPORATE SOCIAL PERFORMANCE (1995)A Meta-Analytic Review of Corporate Social Responsibility and Corporate Financial Performance (2015)A systematic scoping review of sustainable tourism indicators in relation to the sustainable development goals (2020)Organizational unlearning (2008)Innovation and productivity in SMEs: empirical evidence for Italy (2009)Innovation and Productivity: An Update (2013)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1991Case Study Research: Design and Methods39,535 cited
  • 2010Strategic management a stakeholder approach24,023 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1997Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of who and What Really Counts9,467 cited
  • 1995The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications9,170 cited
  • 1995A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance7,851 cited
  • 2010Strategic Management4,529 cited
  • 2003What Stakeholder Theory is Not1,452 cited
  • 2019Problems and Perspectives in Management1,119 cited
  • 1999STAKEHOLDERS, SOCIAL RESPONSIBILITY, AND PERFORMANCE: EMPIRICAL EVIDENCE AND THEORETICAL PERSPECTIVES.1,083 cited
  • 2010Reflective Interviewing: A Guide to Theory and Practice1,038 cited
  • 2005Corporations, Stakeholders and Sustainable Development I: A Theoretical Exploration of Business–Society Relations796 cited
  • 2002Avoid the four perils of CRM.699 cited
  • 2007Rethinking internal communication: a stakeholder approach684 cited

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  • 2000Advances in the internal marketing concept: definition, synthesis and extension646 cited
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    • 2020Internal marketing, service quality and perceived customer satisfaction63 cited
    • 2020Fueling knowledge management processes in Chinese higher education institutes (HEIs): the neglected mediating role of knowledge worker satisfaction58 cited
    • 2021Internal marketing: a review and future research agenda47 cited
    • 2025Internal marketing and organizational performance: A systematic review and future research agenda24 cited