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The critical factors of shopping malls in urban complexes in China
14 references·1 citing·50 second hop
The critical factors of shopping malls in urban complexes in China (2016)The critical factors of shopping malls in…Facilities management service and customer satisfaction in shopping mall sector (2013)Facilities management service…Impact of Customer Satisfaction on Customer Loyalty and Intentions to Switch: Evidence from Banking Sector of Pakistan (2011)Impact of Customer Satisfacti…Household Saving Motives: Comparing American and Chinese Consumers (2011)Household Saving Motives: Com…Mall attributes and shopping value: Differences by gender and generational cohort (2010)Mall attributes and shopping …Hedonic and utilitarian shopping motivations among Portuguese young adult consumers (2010)Hedonic and utilitarian shopp…Store image attributes and customer satisfaction across different customer profiles within the supermarket sector in Greece (2009)Store image attributes and cu…Do men and women really shop differently? An exploration of gender differences in mall shopping in India (2009)Do men and women really shop …A segmentation study of Israeli mall customers (2008)A segmentation study of Israe…Sources of customer satisfaction with shopping malls: A comparative study of different customer segments (2006)Sources of customer satisfact…Another trip to the mall: a segmentation study of customers based on their activities (2004)Another trip to the mall: a s…Shopping-centre selection modelling: a segmentation approach (2001)Shopping-centre selection mod…The retail accordion and assortment strategies: an exploratory study (1999)The retail accordion and asso…The shopping mall as consumer habitat (1994)The shopping mall as consumer…Sources of consumer satisfaction with retail outlets. (1981)Sources of consumer satisfact…Analysing mall attributes in defining the desire of consumers to stay (2018)Analysing mall attributes in …Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Mail and internet surveys : the tailored design method (2007)The impact of generational cohorts on status consumption: an exploratory look at generational cohort and demographics on status consumption (2012)Generation Y and online fashion shopping: Orientations and profiles (2019)The effect of COVID-19 on consumer shopping behaviour: Generational cohort perspective (2021)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)Creation of consumer loyalty and trust in the retailer through store brands: The moderating effect of choice of store brand name (2016)Mediated-moderated effects: High and low store image, brand awareness, perceived value from mini and supermarkets retail stores (2020)Visual merchandising and store atmospherics: An integrated review and future research directions (2022)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Employee Behavior in a Service Environment: A Model and Test of Potential Differences between Men and Women (1998)The role of desires and anticipated emotions in goal‐directed behaviours: Broadening and deepening the theory of planned behaviour (2001)A segmentation study of Mexican consumers based on shopping centre attractiveness (2012)A Systematic Approach to Scale Development in Tourist Shopping Satisfaction (2012)Mall Image, Shopping Well-Being and Mall Loyalty (2017)Flow: the psychology of optimal experience (1990)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Effects of Store Characteristics and In-Store Emotional Experiences on Store Attitude (1998)Going shopping: key determinants of shopping behaviors and motivations (1999)Exploring the Social Supportive Role of Third Places in Consumers' Lives (2006)Refinement and reassessment of the SERVQUAL scale. (1991)The Antecedents and Consequences of Customer Satisfaction for Firms (1993)SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality (1994)Shopping streets versus shopping malls – determinants of agglomeration format attractiveness from the consumers' point of view (2008)Decision making on business issues with foresight perspective; an application of new hybrid MCDM model in shopping mall locating (2013)Social interaction, convenience and customer satisfaction: The mediating effect of customer experience (2014)Measuring Service Quality: A Reexamination and Extension (1992)Shopping risk perceptions: Effects on tourists’ emotions, satisfaction and expressed loyalty intentions (2006)Managing the attractiveness of evolved and created retail agglomerations formats (2010)It is all about the emotional state: Managing tourists’ experiences (2011)Personality Structure: Emergence of the Five-Factor Model (1990)Emerging adulthood: A theory of development from the late teens through the twenties. (2000)Consumers’ Attitude towards Advertising (2012)Gender orientation and retail atmosphere: effects on value perception (2013)Measuring the perceived value of malls in a non-Western context: the case of the UAE (2015)Best practices in exploratory factor analysis: four recommendations for getting the most from your analysis (2020)Conditional logit analysis of qualitative choice behavior (1972)A Multistage Model of Customers' Assessments of Service Quality and Value (1991)Objects of Desire: Consumer Behaviour in Shopping Centre Choices (2004)Anatomy of shopping experience for malls in Mumbai: A confirmatory factor analysis approach (2013)The Behavioral Consequences of Service Quality (1996)The influence of airline service quality on passenger satisfaction and loyalty (2013)Impact of Service Quality on Customer Satisfaction and Customer Loyalty: Evidence from Banking Sector (2014)Impact of service quality and trust on repurchase intentions – the case of Pakistan airline industry (2017)The Impact of Empowerment on Customer Contact Employees’ Roles in Service Organizations (2000)Consumer perceptions of Internet retail service quality (2002)Factors influencing consumer perceptions of brand trust online (2004)
this work references cited by second hop

References

  • 1994The shopping mall as consumer habitat641 cited
  • 1981Sources of consumer satisfaction with retail outlets.380 cited
  • 2010Mall attributes and shopping value: Differences by gender and generational cohort352 cited
  • 2011Impact of Customer Satisfaction on Customer Loyalty and Intentions to Switch: Evidence from Banking Sector of Pakistan246 cited
  • 2006Sources of customer satisfaction with shopping malls: A comparative study of different customer segments206 cited
  • 2009Store image attributes and customer satisfaction across different customer profiles within the supermarket sector in Greece169 cited
  • 2004Another trip to the mall: a segmentation study of customers based on their activities135 cited
  • 2010Hedonic and utilitarian shopping motivations among Portuguese young adult consumers111 cited
  • 2009Do men and women really shop differently? An exploration of gender differences in mall shopping in India78 cited
  • 2001Shopping-centre selection modelling: a segmentation approach78 cited
  • 2013Facilities management service and customer satisfaction in shopping mall sector64 cited
  • 2008A segmentation study of Israeli mall customers53 cited
  • 2011Household Saving Motives: Comparing American and Chinese Consumers48 cited
  • 1999The retail accordion and assortment strategies: an exploratory study

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  • 2018Analysing mall attributes in defining the desire of consumers to stay8 cited