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the information revolution Information technology, as many commentators have observed, is in the process of evoking fundamental change in the character of our society. 1 After a short period of uncertainty, during which it was perceived that a shift was taking place from ‘industrial’ to ‘post-industrial’ society, the nature of that change has become apparent. The point has been grasped that since information is rapidly becoming the driving force behind the industrial development of nations, 2 the most appropriate characterization to depict that process in the community is by the expression ‘information society’. The change that is taking place has been described in the following terms by a report of the US Congress, Office of Technology Assessment (OTA), published in 1986: ‘Like the printing press, the new information technologies also affect society. They are changing the way people work and conduct their business; how they interact and relate to one another; the way they learn, create and process information, and their needs and expectations. In fact, these new technologies are altering the way man views himself and his place in the world. Together, the development and widespread use of these new technologies have helped to usher in what some social observers characterize as … “information” society. In this society, the creation, use and communication of information plays central role. Not only will the amount of information continue to increase, but people will also rely on it more and more and in different circumstances. The changes brought on by the new technologies will generate new social, economic and cultural opportunities and choices, which will bring with them the need for major policy decisions’. 3 These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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