The Impacts of Performance Appraisal on Employees’ Job Satisfaction and Organizational Commitment: A Case of Microfinance Institutions in Ghana

Ramous Agyare · GE Yu-hui · Lavish Mensah · Zipporah Aidoo · Isaac Opoku Ansah

47 citations0/0 files storedInternational Journal of Business and Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Employee Performance and Management Job Satisfaction and Organizational Behavior Employee Performance and Motivation

Abstract

Performance appraisal is credited by researchers as a tool for spurring employees towards the attainment of organizational goals. Considering employees’ attitudes as a vital component in the attainment of organizational goals, this study investigated the impacts of performance appraisal on the job-satisfaction and commitment of employees. The study used a descriptive research design. A stratified random sampling was used to sample 200 respondents from Microfinance organizations in Ghana. The study used questionnaires as its data collection instrument. Regression Analysis and correlations were used to analyze the data collected. The study revealed that employees’ job satisfaction is positively related to and impacted by fairness in the appraisal system, linking appraisals with promotion, clarity of roles and feedback about their performance. The study also revealed that employees’ commitment is positively related to and impacted by the linkage of appraisals with salary, identification of training needs, clarity of performance appraisal purpose and employee involvement in the formulation of appraisal tools. The study recommends that organizations comply with rewards systems linked to performance levels, provide training to employees identified to be in need of training so as to further enhance the relevance of performance appraisal, and also instigate and/or maintain communication between management staff and their subordinates especially with regards to their performance.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 47 citations exist upstream.

References

2001The job satisfaction-job performance relationship: A qualitative and quantitative review.2001Commitment in the workplace: toward a general model 2004Employee Commitment and Motivation: A Conceptual Analysis and Integrative Model.1992Motivation and work behavior 2004Employee attitudes and job satisfaction 2001Ethical climate's relationship to job satisfaction, organizational commitment, and turnover intention in the salesforce 1981Increasing Productivity through Performance Appraisal 2004The Social Context of Performance Appraisal: A Review and Framework for the Future

Cited by

2020Antecedents and consequences of organizational commitment in school education sector 2018Factors associated with organizational commitment of academic employees in Botswana 2021Brain drain in microfinance institutions: the role of gender and organizational factors 2020Performance Appraisal and Job Satisfaction for Workers Without and With Disabilities by Gender 2020Organizational Behavior

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.