Measurement System Analysis

Abstract

The broad-based push in the 1980s for Six Sigma quality led to significant strides in identifying and controlling key process parameters while testing the capabilities of the measurement system. As these process improvements became more prevalent, customers began to expect the new levels of quality from producers, further fueling the improvement cycle. Extensive analysis and controls were put in place to improve manufacturing performance. As this drive to improve quality moved into the 1990s, the measurement systems began to come under fire. Suddenly, one of the primary sources of special-cause variation in the data was the measurement gauge — unbeknownst to the manufacturers.

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