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Strategic Value of Cloud Computing in Healthcare Organisations Using the Balanced Scorecard Approach: A Case Study from a Saudi Hospital

Fawaz Delaim Alharbi · Anthony S Atkins · Clare F. Stanier · Homoud A. Al-Buti

44 citations0/0 files storedProcedia Computer Science

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Information Technology Governance and Strategy Accounting and Organizational Management Cloud Computing and Resource Management

Abstract

The evolution of Cloud Computing over the past few years has the potential to provide many benefits for healthcare organisations. However, healthcare organisations still need to discover the strategic values of adopting such a technology model. The paper discusses the strategic value of implementing Cloud Computing solutions in a Saudi hospital based on the Balanced Scorecard Approach. The paper also presents the strategy map and the KPIs that were used by the hospital. The results of this paper (KPIs, strategy map.) could act as guidelines for similar projects and similar organisations, while taking into consideration the uniqueness of each organisation.

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References

1992The balanced scorecard : measures that drive performance 1992The balanced scorecard--measures that drive performance.2013An exploratory study to understand the critical factors affecting the decision to adopt cloud computing in Taiwan hospital 2016Cloud computing and its impact on economic and environmental performance: A transaction cost economics perspective 2014Factors Influencing an Organisation's Intention to Adopt Cloud Computing in Saudi Arabia 2015The Balanced Scorecard: A Review of Five Research Areas 2014Organizational cloud service adoption: a scientometric and content-based literature analysis

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2020A hybrid multi-criteria decision-making method for cloud adoption: Evidence from the healthcare sector 2018Comparative Evaluation of BSC-Based New Service Development Competencies in Turkish Banking Sector with the Integrated Fuzzy Hybrid MCDM Using Content Analysis 2021Success indicators for an efficient utilization of cloud computing in healthcare organizations: Saudi healthcare as case study 2019Establishing a balanced scorecard measurement system for integrated care organizations in China

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