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This paper focuses on the study of individuals, collectives and organisations in the creative sector, experienced in participatory design processes, using media and technology. We want to discover how they introduce media and technology to stimulate the sometimes difficult conversation between different disciplines, but also between experts and users. We call the used media and technology ‘boundary objects’ and use the method of ‘mapping’ to represent good practices in participatory design in a spatial way. The boundary objects used in the studied cases are often hybrid in nature: different and sometimes strange ‘things’ are introduced at different moments in time and place, according to the needs in the conversation with user groups or across disciplines. The mapped spaces where conversations took place were as open as possible for input and own design (open space). This enables the prediction of the uses of the design after the design process, often through iterative design processes (meta- and agile design). In interaction with the observation of these real-world cases a participatory design model, using a hybrid set of boundary objects to collaborate with other disciplines and with ‘users’, is developed.
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