Article2016

Integrating Behavioural and Branding Perspectives to Maximize Green Brand Equity: A Holistic Approach

Muhammad Mohsin Butt · Saadia Mushtaq · Alia Afzal · Kok Wei Khong · Fon Sim Ong · Pui Fong Ng

84 citations0/0 files storedBusiness Strategy and the Environment

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Environmental Sustainability in Business Consumer Behavior in Brand Consumption and Identification Sustainable Supply Chain Management

Abstract

Abstract The aim of this study is to expand the existing understanding of green consumers' behaviour by proposing and testing an integrated conceptual model that explores the influence of consumers' personal concerns for the environment and general attitudes towards green products on brand‐related knowledge structures (image and associations) and relationship preferences (trust and brand equity) for green brands. A questionnaire‐based survey method was used to collect data using convenience sampling. One hundred and ninety‐nine usable responses were obtained. A structural equation modelling procedure was used to test the proposed hypotheses. The results confirmed that a positive relationship exists between consumer concern for environmental values and general attitudes towards green products. Both these constructs influence consumers' knowledge structure of a green brand (image and associations). Furthermore, a strong relationship exists between consumers' knowledge structure (image and associations) and their relational preference (trust and brand equity) with green brands. These findings are important for business strategy formulation by providing empirical support for the idea that a firm should invest its resources not only to project its environmentally friendly brands but also to build consumers' concern for environmental values and their attitude towards green products. Copyright © 2016 John Wiley & Sons, Ltd and ERP Environment

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References

2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1994The Commitment-Trust Theory of Relationship Marketing 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics 1998Not So Different After All: A Cross-Discipline View Of Trust 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research 1987Toward a universal psychological structure of human values.

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