Choosing a Sensitive Business Process Modeling Formalism for Knowledge Identification

Abstract

Today's organizations have been characterized by collaborative, highly dynamic, complex and knowledge-intensive processes. Sensitive business process modeling has become primary concern for any successful organization to improve the management of their individual and collective crucial knowledge on which it is necessary to capitalize. This paper presents a multi-criteria evaluation framework for assessing the expressiveness of current widely used business process modeling formalisms, in order to select the most suitable for the SBP representation and improve the identification of crucial knowledge that is mobilized and created by these processes. Therefore, the result of the evaluation allowed to justify and choose the better one positioned nowadays, the Business Process Modeling Notation (BPMN 2.0). Besides, we have illustrated the practical applicability of this notation on a medical process in the context of the association of protection of the motor disabled people of Sfax-Tunisia.

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