eBusiness exchange between homecenter buyers and wood products suppliers

Abstract

eBusiness is the application of Internet-based technologies for conducting business. It includes eCommerce (i.e., the actual transaction activities) as well as other business-oriented applications such as logistics, order entry, information sharing, and transmission of information between exchange partners. This study examined eBusiness exchanges between homecenter retailers and wood products suppliers in the United States from the homecenter perspective. In 1999, 78 percent of respondents had a website, compared to around 34 percent of forest products manufacturers in the United States in the same year. Seventy-one percent of respondents said that they planned to develop or improve their website over the following 12 months. Respondents used an array of business applications facilitated by the Internet. Although regular mail and fax were the most common methods of transmitting business documents for respondents, e-mail, electronic data interchange (EDI), and websites were becoming more prevalent. This is an indication that the homecenter industry was poised to adopt eBusiness strategies and capabilities.

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