Output and performance measurement in government : the state of the art

Abstract

Part 1 The background: the political and administrative background, Peter Hennessey efficiency measurement in the public sector, Michael Barrow the use of output and performance indicators in goevernment departments, Jeff Jones. Part 2 Case studies: performance measures and outcomes in the health service, Helen Roberts local authority experience, David Henderson-Stewart internal organization and the use of PIs in local government, David Burningham performance indicators for higher education and research, Martin Cave and Stephen Hanney evaluating performance in the environment, Peter Daffern and Graham Walshe. Part 3 The future: the prospect for output and performance indicators, Christopher Pollitt conclusions, Martin Cave and Maurice Kogan.

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