Behavioral Aspect of Teenagers towards Internet Banking: An Empirical Study

Bernadette D' Silva · Stephen D' Silva · Roshni Subodhkumar Bhuptani

12 citations0/0 files storedIndian Journal of Marketing

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Technology Adoption and User Behaviour Customer Service Quality and Loyalty Banking Sector Performance and Management

Abstract

refers to systems that enable bank customers to access accounts and general information on bank products and services through a personal computer (PC) or other intelligent device. Internet banking products and services can include wholesale products for corporate customers as well as retail and fiduciary products for consumers. Ultimately, the products and services obtained through Internet banking may mirror products and services offered through other bank delivery channels.

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