Accessibility Evaluation of Indian Railway Websites

Abstract

Indian Government is promoting the concept of Digital India for transforming the country with the recent digital innovations. Indian Railways, which is an integral part of Indian Government, is directly connected with millions of people in India. With the growing emphasis on online dissemination of services it becomes mandatory to analyze the accessibility of Indian Railways websites for persons with disabilities. To gain insights into this issue, we have conducted a preliminary accessibility study to evaluate Indian Railway websites according to WCAG 2.0 guidelines. This paper presents the results of the quantitative accessibility evaluation and potential suggestions to improve their accessibility for persons with disabilities.

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