Supporting Moderators of Company Networks by an Optimization Service for Orchestration

Abstract

The management process in company networks often imposes the challenging task to select or orchestrate members of the network into a particular set (network actor set) that delivers the "best fit" for an incoming inquiry to the network. The constraints are implied by the given inquiry, company offerings, and the current economical and collaboration status of the network. The companies forming the network are experiencing synergetic effects as their collaboration makes participation in larger and/or more complicated projects possible. The collaboration network is supported by information and communication technology and the task of orchestration is often entrusted to a person acting as network moderator. As many alternatives often exist, the task to obtain a proper set for a given inquiry can easily over-challenge a network moderator. This may lead to severe economic damage of the company network and the members. We introduce a supporting IT solution that will enable moderators to obtain optimized set proposals very flexibly and under comprehensive evaluation of the current economical status as well as from the collaboration history of the network. Our solution will also lead to better transparency, traceability, and analytical possibilities regarding collaborative inquiry and order management processes.

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