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Consumers’ perceived post purchase risk in luxury services · Study

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ArticleConsumers’ perceived post purchase risk in luxury services

Yonghwan Chang2016

Article2016

Consumers’ perceived post purchase risk in luxury services

Yonghwan Chang · Yong Jae Ko

34 citations·0/0 files stored·International Journal of Hospitality Management

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Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence Consumer Behavior in Brand Consumption and Identification

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1979Prospect Theory: An Analysis of Decision under Risk 1988Prospect theory: An analysis of decision under risk 2002Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance 1992Advances in prospect theory: Cumulative representation of uncertainty 2001Bad is Stronger than Good 1984Choices, values, and frames.1985Measuring the Involvement Construct

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2022Effects of brand attitude, perceived value, and social WOM on purchase intentions in luxury product marketing

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Year2016

Typearticle

Published2016-11-26

VenueInternational Journal of Hospitality Management

ISSN-L0278-4319

Languageen

Citations34

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

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doi10.1016/j.ijhm.2016.09.005

openalex_workW2549547459

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