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Northern Malaysia is growing rapidly leads to an increased demand for public transport facilities. However, realizing that the public facility provided still lack in good condition and not convenient for all at the most public bus station in Northern Malaysia. Hence, this study analyses the priority of the characteristics of the facilities at the public bus station in Northern Malaysia to ensure the public facilities provided is meet the needs of all. The result shows that the need to make an improvement to transform the public bus station toward the integrated terminal. This research also proposed the right authority sets the standard rule for designing the public facilities to enhance the building based on the disabled friendly facility and design.
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