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This study investigates what innovation through Living Labs is about. Living Labs are a new research, development and innovation (RDI) model characterised by openness and user involvement. Based on data from two European countries we explore the characteristics and outcomes of innovation through a multiple case-study analysis of four Living Labs: FLELLAP, LeYLab, and Mediatuin located in Belgium, and the Laurea Living Lab Network in Finland. This paper proposes a comprehensive framework for analysing the link between the characteristics and their outcomes in Living Labs. The findings imply that managers and researchers contemplating innovation development in Living Labs need to consider the intended inputs and outcomes, and reframe their innovation activities accordingly. Understanding of the innovation characteristics and their consequences aid managers of public and private organisations to set up improved management for innovation activities.
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Stored only when both papers are in the corpus — 8 citations exist upstream.
Papers that cite the same references — the relational fallback while embeddings are still backfilling.
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