Factors Influencing Knowledge Sharing in Organizations: A Literature Review

Ammar Dheyaa Noor · Hayder Salah Hashim · Nor'ashikin Bte. Ali

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Knowledge Management and Sharing Innovation and Knowledge Management Management and Organizational Practices

Abstract

This article reports on the literature associated with knowledge sharing success. Studies reveal a number of factors, which influence the success of knowledge sharing among employees in organizations. The review highlights that the factors contributing to the success of knowledge sharing have been identified as organizational, individual and IT related factors. Based on the review, the conceptual model is proposed, which consists of three main constructs namely organizational factors (Organizational Support, Trust, Organizational Culture, Reward System, Organizational Structure), individual factors (Self-Efficiency, and Subjective Norm), and IT related factors (Information System, Technical Infrastructure, and Usage of Social Media). It is suggested that the empirical study be conducted using the proposed conceptual model.

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1996Toward a knowledge‐based theory of the firm 2001Knowledge Management: An Organizational Capabilities Perspective 2005Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 2004Work Groups, Structural Diversity, and Knowledge Sharing in a Global Organization 2007Knowledge sharing and firm innovation capability: an empirical study 1996Knowledge and the firm: Overview 2005Fostering knowledge sharing through people management practices 2007Organizational culture and knowledge sharing: critical success factors

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