Exploring the Challenge Impacted SMEs to Adopt Cloud ERP

Khamis Haji Salum · Mohd Zaidi Abd Rozan

34 citations0/0 files storedIndian Journal of Science and Technology

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ERP Systems Implementation and Impact Technology Adoption and User Behaviour Employer Branding and e-HRM

Abstract

Objective: Cloud Enterprise Resource Planning (ERP) systems provide generic benefits to Small and Medium Enterprises (SMEs). However, SMEs motivation to adopt this system is low. Our study aimed to explore the challenges faced by SMEs to adopt the system. Methods/Statistical Analysis: To achieve this objective, exploratory research approach was used with semi-structure interview with SMEs was executed. Semi-structure interview was conducted by means of face to face approach. Interview methods used to extract understanding, opinions and challenge faced SMEs on their way to adopt cloud ERP system. Five (5) SMEs are involved in this study along with one ERP and cloud computing expert in Southern Malaysia. Findings: Current study employs conventional content analysis to determine the themes from exploratory approach; the study found eight (8) emerged themes that are reluctance to adopt cloud ERP among SMEs, this is attributed by knowledge, data security, vendor trust, technology trust, system availability and cloud ERP system functional fit. Also study investigate that SMEs needs extra support from government agency and external environment. Applications/Improvements: This exploratory study contributes to the lack of literature on cloud ERP adoption and provides insight for future study by researchers and practitioners. Keywords: Adoption, Cloud ERP, SaaS ERP, SME, Software as Services

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References

2005Three Approaches to Qualitative Content Analysis 2002The critical success factors for ERP implementation: an organizational fit perspective 1999Critical Issues Affecting an ERP Implementation 1999Adoption of new information technologies in rural small businesses 1999A critical success factors model for ERP implementation 2006Detailed Review of Rogers' Diffusion of Innovations Theory and Educational Technology-Related Studies Based on Rogers' Theory.2013The usage and adoption of cloud computing by small and medium businesses 2014Adoption of Software as a Service (SaaS) Enterprise Resource Planning (ERP) Systems in Small and Medium Sized Enterprises (SMEs)

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