Relationship among individual factors, knowledge sharing, and work performance: A model from baby boomers, generation X, and generation Y perspective

Abstract

Knowledge sharing has emerged as a core process of knowledge management. By doing knowledge sharing, organization can solve problems and improve individual work performance of its member. Individual members involved in knowledge sharing have different characteristics. These characteristics related to the role in knowledge sharing, which are knowledge provider and knowledge receiver. Besides the characteristics related to the role in knowledge sharing, individual members of the organization consist of various ages. The age differences is classified into generations. The common generations which exist in current workplace are baby boomers, generation X, and generation Y. This research develops a model which investigates relationship among individual factors, knowledge sharing, and individual work performance, in different generations. The data only support that there is relationship among knowledge receiver characteristics, online knowledge sharing, and individual work performance.

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