Acceptance factors for the use of video call via smartphone by blind people

Abstract

Using video call via smartphones is a new technology for blind people which can be applied to facilitate their daily lives. This video call technology is different from old technology and the technology acceptance has changed users' behavior in society, culture, and especially attitude toward using new technology. This research studied the intention and the need to use video call via smartphone by blind people according to the Technology Acceptance Model, a famous and widely-accepted theory for the indication of the intention to use technology. The survey data collected from a sample of 30 blind people who lived in the Bangkok Metropolitan Region and used smartphones in their daily life were analyzed using Pearson's Correlation Coefficient. The results found the perceived ease of use factor and the perceived usefulness factor have similar direction and relation. These two factors also have similar roles and relation to the attitude toward using and behavioral intention to use video call via smartphone in the daily life of blind people. The group of blind people who had not experienced using video call via smartphone had similar direction and relation in technology acceptance at a higher level than the group of blind people who had experienced except for the relation between the attitude toward using factor and the behavioral intention to use factor.

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