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Investigating the Users’ Approach to ICT Platforms in the City Management
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Investigating the Users’ Approach to ICT Platforms in the City Management (2017)Investigating the Users’ Approach to ICT …Satisfaction: A Behavioral Perspective on the Consumer (2014)Satisfaction: A Behavioral Pe…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Customer Experience Creation:…Fundamentals of service science (2007)Fundamentals of service scien…Business Process Management: A Survey (2003)Business Process Management: …Technology Readiness Index (Tri) (2000)Technology Readiness Index (T…Development and Social Change, a Global Perspective (1998)Development and Social Change…Statistics notes: Cronbach's alpha: Table 1 (1997)Statistics notes: Cronbach's …Power analysis and determination of sample size for covariance structure modeling. (1996)Power analysis and determinat…Applications of structural equation modeling in marketing and consumer research: A review (1996)Applications of structural eq…Understanding Information Technology Usage: A Test of Competing Models (1995)Understanding Information Tec…Re-Examining Perceived Ease of Use and Usefulness: A Confirmatory Factor Analysis (1993)Re-Examining Perceived Ease o…Technological capabilities and industrialization (1992)Technological capabilities an…The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology (1987)The Social Construction of Te…Systems Thinking, Systems Practice (1981)Systems Thinking, Systems Pra…The Social Psychology of Organizations. (1979)The Social Psychology of Orga…Analysing cross-cutting competencies learning in an online entrepreneurship context (2022)Analysing cross-cutting compe…Significance tests and goodness of fit in the analysis of covariance structures. 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(1999)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)PSYCHOLOGICAL CONDITIONS OF PERSONAL ENGAGEMENT AND DISENGAGEMENT AT WORK. (1990)A Dynamic Theory of Organizational Knowledge Creation (1994)Methodological index for non‐randomized studies ( MINORS ): development and validation of a new instrument (2003)Validation and Standardization of the Generalized Anxiety Disorder Screener (GAD-7) in the General Population (2008)Making sense of Cronbach's alpha (2011)Quality, satisfaction and behavioral intentions (2000)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)CB-SEM vs PLS-SEM methods for research in social sciences and technology forecasting (2021)
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References

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  • 1995Understanding Information Technology Usage: A Test of Competing Models8,810 cited
  • 1981Systems Thinking, Systems Practice6,262 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
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  • 2000Technology Readiness Index (Tri)3,320 cited
  • 2009Customer Experience Creation: Determinants, Dynamics and Management Strategies3,138 cited
  • 2014Satisfaction: A Behavioral Perspective on the Consumer3,003 cited
  • 1987The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology2,949 cited
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  • 1993Re-Examining Perceived Ease of Use and Usefulness: A Confirmatory Factor Analysis1,515 cited
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  • 2003Business Process Management: A Survey1,349 cited
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    • 2022Analysing cross-cutting competencies learning in an online entrepreneurship context7 cited