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I: Integration.- 1. User Interface Design.- 2. Document Management Systems.- II: Filing.- 3. A Multimedia Filing System.- 4. Office Filing.- III: Mailing.- 5. Etiquette Specification in Message Systems.- 6. Intelligent Message Systems.- IV: Procedure Specification.- 7. Office Procedures.- 8. An Object-Oriented System.- V: Modelling.- 9. Conceptual Modelling and Office Information Systems.- 10. A Model for Multimedia Documents.- VI: Analysis.- 11. Properties of Message Addressing Schemes.- 12. Message Flow Analysis.- VII: Performance.- 13. Access Methods for Documents.- 14. Text Retrieval Machines.- Epilogue.- 15. Objectworld.- References.
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