Union is strength

Carmen‐Pilar Martí‐Ballester · Alexandra Simon

36 citations0/0 files storedManagement Decision

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Quality and Management Systems Quality and Supply Management Management Systems and Quality Improvement

Abstract

Purpose The purpose of this paper is to fill a gap in the management systems (MSs) field by addressing whether the implementation of an integrated management system (IMS) and the integration level of its elements bring benefits and/or challenges to companies and whether these are related to corporate financial performance (CFP). Design/methodology/approach Drawing on a Spanish sample of 76 organizations with at least an environmental and a quality MS, the authors perform a partial least squares (PLS) analysis. Findings The results showed evidence of a positive relationship of the integration benefits with respect to the integration level of MS documentation and the integration level of MS procedures that overweights the negative significant effect of difficulties of integration in relation to the integration level of MS documentation and the integration level of MS procedures. The authors also found new evidence on this topic, related to a positive significant relationship between the integration level of MS procedures and CFP that overweights the negative significant effect of integration level of MS documentation on CFP. Research limitations/implications This study used cross-sectional data from interviewees who are Catalan managers. Furthermore, the mail survey was answered in 2010 at the beginning of the economic crisis from which results should be taken with caution given that the situation might have changed due to the continuation of the Spanish economic crisis. Practical implications The findings could allow companies’ managers to understand the extent to which the integration of quality management practices and environmental management practices influences some of the most relevant firms’ financial performance dimensions. Originality/value As far as the authors know, there are not empirical studies that address the relationship of IMS with a measure of performance such as CFP.

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 1998The partial least squares approach for structural equation modeling.1979Review of Psychometric theory (2nd ed.).2011An assessment of the use of partial least squares structural equation modeling in marketing research 1982Out of the Crisis 2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study 1987Practical Issues in Structural Modeling 2009Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1

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2018Integrated management systems diffusion models in South European countries

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